FAQ and our Policies

Frequently Asked Questions 

 

Where is Daydream Apothecary made? 

Our paint and brushes are made and manufactured in the United States. 

What kind of paint is Daydream Apothecary?

Daydream Apothecary Paint is a water-based decorative paint with an ultra-matte finish. It is a Clay and Chalk based paint with exceptional adhesion properties. Daydream Apothecary Paint is specifically formulated to produce a variety of artistic finishes. 

Does Daydream Apothecary Paint require prep or priming? 

Daydream Apothecary Paint adheres to most surfaces without sanding or priming. Always apply Daydream Apothecary Paint to a clean, dry surface. Thoroughly clean and rise surface and allow to dry before painting. 

Certain paint-resistant surfaces, such as laminate, rusty surfaces, or surfaces with loose or peeling paint may require additional prep work. 

Daydream Apothecary Paint should be stirred thoroughly before each use.

Daydream Apothecary is a water-based paint. When left open exposed to air, water will evaporate, and paint will thicken. When water is added paint will become thinner. 

How long does it take for Daydream Apothecary Paint to dry? 

Daydream Apothecary Paint dries in about 1-2 hours . However, dry times may vary depending on your climate and the thickness of application. The second coat will dry faster than the first coat, and more heavily pigmented colors (darker and/or brighter) will take longer to dry.

How should I store my paint? 

Always clean the lids and rims of Daydream Apothecary cans to ensure an airtight seal. Keep in a cool, dry climate. Daydream Apothecary Paints do not contain antifreeze and need to be protected from freezing temperatures. 

 

Can Daydream Apothecary Paint be used in a Sprayer? 

Daydream Apothecary Paint can be applied through a paint sprayer, but it will need to be thinned with approximately 30-35% water (check your sprayer’s requirements) prior to spraying.

Can Daydream Apothecary Paint be used on walls? 

Yes, it provides a luxurious velvety matte finish. 

Do I need to seal Daydream Apothecary Paint? 

Yes, Daydream Apothecary Paint is not an all-in-one formula. We recommend Dream Coat, our Low Luster Matte topcoat to seal each project. 

Apply 2-3 coats of Dream Coat to protect each project. 

Where is Daydream Apothecary made? 

Our paint and brushes are made and manufactured in the United States.  

 

How do I become a Daydream Apothecary Stockist? 

If you have tried our products and are interested in becoming a Daydream Stockist, please fill out our Stockist Application .  If we have territory availability in your area, we will set up a phone interview. 

What is a Daydream Apothecary Content Artist?

Daydream Apothecary collaborates with some of the most talented artists in the industry to bring you endless inspiration with Daydream products. Each artist is hand selected by one of our Color Curating Artists to represent their specific color palette. 

What is a Daydream Apothecary Curating Artist?

Curating Artists are chosen by Daydream Apothecary based on their stylistic approach to painted furniture. They  curate 6 unique colors that speak to their authentic style. 

Do you have an Affiliate Program 

Yes you can fill out an application here  APPLICATION 

 

 

 

 

Are Daydream Apothecary products sold Internationally? 

Daydream Apothecary products are currently available in the United States, Canada, Australia, Germany, United Kingdom, Poland, Greece, Slovakia, Sweden, Romania and Holland. 

 

What is your return policy 

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@daydreamapothecarypaint.com. Please note that returns will need to be sent to the following address: 

You are responsible for the shipping cost . Items sent back to us without first requesting a return will not be accepted.

Please return your package to the following address

JKCC Print and Design 

Address119 N Railroad Ave Glasco, KS 67445

Once your packaged has been returned, please allow up to 10 days for your refund to be deposited 

You can always contact us for any return question at info@daydreamapothecarypaint.com.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please Take Photos of any outside damage of your boxes , so we can document it properly 

 

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

European Union 14 day cooling off period
Not withstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 14 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@daydreamapothecarypaint.com.